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How To Deal With A Bad Roofer



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When installing a new roofing system on your house, it’s essential to employ a professional and reliable roofing company to complete the project. Sometimes, a roofer might appear legit on paper, but their workmanship and customer service are somewhat questionable in reality.

If you’ve run into a lousy roofer, there are a few steps that you can take to make sure that you’re not cheated and don’t lose money.

Issues with your new Roof

If you find that your brand new roof already has issues, call your roofing company immediately. Your roofer should send a team to your home within 24 hours to determine the cause of the problem.

If it’s a product faulty, your roofing material likely has a warranty that caters to these types of problems. If it’s a workmanship issue, your roofer has to see to it that they repair the issues as soon as possible.

Issues With Your Roofer

If you find that you’re experiencing significant issues with your roofers, such as them not completing the roofing project, running off with your money, or they’ve gone completely radio silent on you; contact the BBB or an attorney to help you make contact with the roofing company to either get them to complete the roofing job or return any money that you might have paid them.

Signs You’re Dealing With An Unreliable Roofer

Project Delays

If you notice that there are unnecessary delays in your roofing project, the possibilities are high that you’re dealing with an unreliable roofer.

It’s likely that your roofer is inexperienced and not aware of the time and effort that goes into a roofing project, or they’re trying to get more money out of you by prolonging the timespan of the project.

Bait and Switch

The bait and switch occur when your roofer initially gives you one total cost of your roofing project and slowly increases it over time, blaming it on things like additional repairs, product issues, roofing issues, etc.

A professional roofer will inspect your roofing system, determine its condition and then give you a quote for how much work needs to be completed, what the materials will cost, and the completion date.

If you’re in the market for a reliable roofing company for your home, give Impact Roofing a call today!

What Our Customers Say...

Aaron PorterAaron Porter
16:42 28 Feb 22
I had some damage from recent wind on my roof. I was referred to Impact Roofing by a friend and have been extremely pleased with their service. They were prompt, professional and took care of my repair to avoid further damage. I would HIGHLY recommend this company if you are looking for any roofing help! I will be using them myself when the time comes to replace my roof.
I DurneyI Durney
18:07 08 Nov 21
We were in a bad spot with a leaky roof down at work but being a small business owner I can’t afford to be taken advantage of. So glad we chose PFM. Brad gave us a great deal was professional and fixed everything in a timely manner. What a blessing.
Brandon JohnsonBrandon Johnson
20:04 11 Apr 20
Like many of the homes in the area, we had some shingles blow off after being hit hard by Wednesday evenings storm. There was not an excessive amount of damage, but enough that we needed some minor repairs.I spoke with a couple of different companies on Thursday. While they were friendly, their main objective was to take a deposit to put a tarp on my roof and try to get my insurance company involved.While considering the options I noticed PFM Roofing was completing a job just up the road, so I stopped off to talk with Rusty and his crew. They were happy to speak with me and look over some photos I had taken of the damage. After a short conversation he quoted me a reasonable amount to complete the repairs, and even better told me he could have it done the next day. Sure enough, today they showed up to replace the missing shingles and nail down any other shingles that had been raised by the storm.Overall it was a great experience. If you are in the same boat and have some roof damage that needs worked on it is worth your time to give these guys a call!
David GrovesDavid Groves
17:56 06 Jan 20
We called PFM to come repair the repair made by a less reputable company. I had some questions so the owner promptly reached out to me and took plenty of time to address them one by one. I could tell he takes great pride in his company's work and wants his customers to be 100% satisfied. Would highly recommend to anyone in need of professional roofing services.
Informed ConsumerInformed Consumer
21:26 23 Jun 19
PFM Roofing did a whole new roof for me. Competitive Price, Excellent Team, No problems, great people. Professional, respectful, courteous. On-time, kept me informed throughout the whole process. Well-spoken. Top-notch service and workmanship, excellent results, awesome cleanup! Brad and Chance are real Pro's! I highly recommend them for your Roofing job.
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